Essentials Coverage Plan (3 Months) For Cart Value up to $500

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$295.00
$295.00
Price incl. Tax

Available in 4 interest-free payments using PayPal, Afterpay or Zip Pay.

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  • 2 items → FREE $50 DMS Gift Card
  • 3 items → FREE $295 Dash Cam
  • 4+ items → Plus 5% Off

Automatically applied at checkout.
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The details above indicate the applicable vehicle generation. Please refer to the product description for full fitment details.

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While there may be alternatives, when they fail and need replacing, the true cost becomes clear. With us, you’re investing in durable quality and exceptional service from purchase to installation, ensuring long-term support and peace of mind.

Product Description

Upgrade your purchase with 3 months of added protection against unforeseen manufacturing defects—beyond our standard 30-day coverage. This plan is ideal for those seeking extra confidence during installation and initial use.

Key Highlights

  1. 3-Month Defect Protection

    • Covers verified manufacturing defects discovered within 3 months of purchase, even after installation or first use.

  2. Priority Support

    • Claims and questions go to the front of our support queue for a faster resolution.

  3. Refund or Store Credit

    • Upon approval of a valid defect claim, choose between a full refund to your original payment method or store credit for future orders.

  4. Return Shipping Covered (Confirmed Defects)

    • If we confirm a manufacturing defect, we pay for your return shipping label.
    • For change-of-mind (unused items), you cover shipping costs.

  5. No Coverage for Accidents or Misuse

    • Accidental damage, unauthorized modifications, and user misuse are outside the scope of this plan.

  6. Tiered Pricing Based on Cart Value

    • The cost of this plan scales with your total cart value at checkout. For very high-value carts, please contact us directly for a custom quote.

  7. How to File a Claim

    • Email: info@dms-engineering.com.au
    • Self-Serve Portal: If you have an account, navigate to our Returns section.
    • Provide your order details and a description of the issue. Once confirmed, we’ll promptly issue a refund or store credit—your choice.

  8. One Plan per Order

    • Essentials Coverage applies only to the order it’s purchased with. If you place multiple orders, each order requires a separate plan for coverage.

Is the Essentials Plan Right for You?

Choose this plan if you need a short-term safety net—particularly beneficial for lower-to-mid-range cart values or items you plan to install soon after receiving them.

Selecting Your Coverage at Checkout

  1. Add Items to Cart: Shop as usual.
  2. Choose a Plan: Select either Essentials (3 Months) or Extended (12 Months) during checkout.
  3. Review Pricing: Each plan’s price adjusts according to your total cart value.
  4. Complete Your Order: Look for a separate line item confirming your coverage plan and cost.

Need More Details?

For a comprehensive overview of returns, refunds, or coverage claims, please see our official Return & Refund Policy. You’re also welcome to email us at info@dms-engineering.com.au with any questions.

Thank you for choosing DMS Engineering! We appreciate your trust in our products and coverage options, and we’re here to support you every step of the way.

Shipping Policy

Estimated Delivery Time

Most orders arrive within 2 to 5 business days from the date of shipment.

Please note: Delivery times are estimates only and may vary based on your location, stock availability, carrier services, and other factors.

Same-Day Dispatch

Orders placed before 12:00 PM (local warehouse time) on a business day will generally be dispatched the same day. Orders placed after this time or on weekends/holidays will be shipped the next business day.

Free Shipping

Every order except oversized items will automatically receive free standard shipping, ensuring you get your items without any additional cost.

Order Tracking

Tracking information will be provided as soon as your item is dispatched. You will receive an eBay notification and email with your tracking details. Please allow up to 24 hours for tracking to update after dispatch.

Important Notes

While we do our best to ensure timely delivery, delays may occur due to carrier delays, weather conditions, high-volume periods (e.g., holidays), or delivery to remote areas. We appreciate your understanding and patience in such cases.

Return & Refund Policy

30-Day Return Window

We accept returns within 30 days of delivery for most items. If you’ve changed your mind or are not satisfied with your purchase, you can request a return for store credit.

Condition of Returned Items

Items must be returned in their original condition, unused, and with all original packaging and components included.

If the item is not returned in its original condition, a partial refund may apply.

Return Shipping

  • If the return is due to a change of mind, the buyer is responsible for return shipping costs.
  • If the return is due to an issue such as receiving a damaged, faulty, or incorrect item, we’ll cover the return shipping or offer a suitable resolution.

Refund Processing

Once the returned item has been received and inspected, your refund will be processed to your original payment method. Please allow up to 5 business days for the refund to appear in your account after approval.

Exchanges & Replacements

Where applicable, we may offer an exchange or replacement instead of a refund. If you’d prefer this option, just let us know when submitting your return request.

How to Start a Return

To initiate a return, please view our Contact Forms.

Important Notes

We reserve the right to deny a refund if the returned item is not in resalable condition or is missing components.

Please ensure all returns are securely packaged to avoid damage in transit.

Warranty

Damages and Issues (30 days)

Upon receiving your order, please inspect it and contact us at info@dms-engineering.com.au within 30 days if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work promptly to resolve it.

We cover return shipping for confirmed defects or errors